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You’ll get a tracking link the moment it leaves our warehouse in Mississauga — usually the same working day if you ordered before 2 p.m. ET. If the link hasn’t moved in 48 hours, email us and we’ll chase it rather than asking you to.

Sixty days, opened or not. If a product didn’t work on your hair, that’s exactly the situation the policy exists for. We send a prepaid label and refund to the original payment method within five working days of it arriving.

We ship to every province and territory, and into the United States. Free over $50 CAD, flat $5 below that. Duties and taxes on US orders are prepaid at checkout, so nothing is collected at the door.

A prepaid return bag is in every box. Send six empty Cult Mane bottles back — any size, any product, and we send the seventh free. Caps and pumps are separated and recycled by a partner in Hamilton, Ontario.

Both, everywhere, with no exceptions for markets that require animal testing. That’s also why we don’t sell in some of them.

Yes, and it’s free. Fifteen minutes on video with one of our salon team, no purchase required. Pick "Stylist consultation" in the form and we’ll send you times.

Stylists should apply through Cult Pro for trade pricing. For press, stockist enquiries or collaborations, choose the matching subject below and it goes straight to the right person.